Reset AnyTime Access Security Code

How to Use the “Forgot the Security Code” (Password) Function for Online Banking.

In order to use this function, you must:

1. Know your Logon ID (User ID);

2. Know the answers to your challenge questions; and

3. Have the correct email address on file with the credit union

Instructions

• Go to the online banking Log On screen. Click on Reset security code (password).

• Click on I’m not a robot (Sometimes, you will be shown a series of photos and be asked to select the ones that contain a certain object. Sometimes, you will not be asked to do this).

• Click on Continue.

• Enter your Logon ID. Click on Next.

• You will receive an email from info@centralmainecu.com with a confirmation code that you must use. This confirmation code is only good for 15 minutes.

• Enter the confirmation code you received in the email. 

• Click on Next.

• You will be required to enter the answers to one of your challenge questions. Then click on Next.

You will be required to enter and re-enter a NEW Security Code/Password. 

Do not attempt to reuse a previously used password.
Your password must be:

• 9 to 16 characters;

• At least one uppercase letter;

• At least one lowercase letter;

• At least one number;

• One special character, such as ! @ # $ % ^ &

Click on Save.