Account numbers within online banking are now masked.
This change was made for security reasons. 10/20/15.
HOW IT WORKS
You will complete a simple, one-time enrollment process the first time you log into the enhanced system.
1. You'll select a picture from an online library of images; the image will be
displayed to you on future AnyTime Access logins. The image is known only to you.
2. You'll enter a word or phrase that will be displayed along with your image when you log in. The text phrase is known only to you.
3. You'll select three "Challenge Questions" and provide the answers to the questions.
LOGGING INTO ANYTIME ACCESS
After enrollment, when you log into AnyTime Access, you'll enter your User ID. Then, we'll show you the picture and text phrase you selected. If the image and phrase shown to you are correct, you'll continue with the login and enter your password. This is your assurance that you are logging into the legitimate Central Maine Credit Union online banking web site, since no one else knows your image and text phrase - only you and us.
CHALLENGE QUESTIONS
Challenge questions will only be displayed if you log into AnyTime Access from a different computer than you used when you enrolled. If we don't recognize the computer, we will double check that it is really you. This is another layer of security designed to protect your account from unauthorized access if your account information is stolen, and help us identify you when you are logging into AnyTime Access from an unknown computer. You'll have an opportunity to "register" computers you regularly use to access your online account. Once you successfully answer the question, we'll show you your picture and phrase.
This enhanced security will not require you to have any additional hardware or software for your computer. All of the identification and validation takes place behind the scenes - creating a silent but secure login.
Should you require assistance, please contact our Finance & Information Systems Department at 207-783-1475.