Reset AnyTime Access Security Code

How to Use the “Forgot the Security Code” (Password) Function for Online Banking.

In order to use this function, you must:

1. Know your Logon ID (User ID);

2. Know the answers to your challenge questions; and

3. Have the correct email address on file with the credit union

Instructions

• Go to the online banking Log On screen. Click on Reset security code (password).

• Click on I’m not a robot (Sometimes, you will be shown a series of photos and be asked to select the ones that contain a certain object. Sometimes, you will not be asked to do this).

• Click on Continue.

• Enter your Logon ID. Click on Next.

• You will receive an email from info@centralmainecu.com with a confirmation code that you must use. This confirmation code is only good for 15 minutes.

• Enter the confirmation code you received in the email. 

• Click on Next.

• You will be required to enter the answers to one of your challenge questions. Then click on Next.

You will be required to enter and re-enter a NEW Security Code/Password. 

Do not attempt to reuse a previously used password.
Your password must be:

• 9 to 16 characters;

• At least one uppercase letter;

• At least one lowercase letter;

• At least one number;

• One special character, such as ! @ # $ % ^ &

Click on Save.

IMPORTANT NOTICE:

CHANGES TO REQUIREMENTS FOR ONLINE BANKING ACCESS

Computers with browsers and operating systems that don’t support Transport Layer Security (TLS) will not be able to access AnyTime Access Online Banking after April 1, 2017. TLS 1.2 is the most current version and is considered to be the most secure. TLS 1.0 and 1.1 are earlier, now less secure versions.

Browsers and operating systems that support TLS 1.2 will typically utilize it by default. After this change, users accessing AnyTime Access must use operating systems and browser versions that support TLS 1.2 and ensure that TLS 1.2 is enabled.